PROCEDURES AND PREVENTIVE MEASURES FOR COVID-19


The health of our guests, staff and community is our priority.

To guarantee the safety of our staff and guests, we are applying strict cleaning and sanitizing protocols following the recommendations of our local authorities, as well as we’ve increased the frequency of cleaning public areas and high-touch points in guests rooms.

Villas H2O

PROTOCOL FOR GUESTS

Villas H2O

Our staff will avoid any contact. Soap and hand sanitizers will be provided in public areas and rooms.

Villas H2O

STAFF PROCEDURES

Villas H2O

Our staff has been trained by local authorities to guarantee the best safety and sanitization protocols and will use the personal protective equipment according to their functions and activities.

Villas H2O

CLEANING AND DESINFECTION

Villas H2O

All public high-contact surfaces, such as desks, buttons, door handles, locks and handrails are frequently sanitized with disinfectant authorized products recommended by our local authorities, same as every high-touch point in rooms before guests check-in.

Villas H2O

PREVENTIVE MEASURES

Villas H2O

Social distancing and hygiene measures are strictly followed by our staff, as well as our guests are encouraged to respect the recommended protocols.

WE ARE TAKING THE BEST PRECAUTIONS TO HOST YOU. IF YOU NEED ANY FURTHER INFORMATION PLEASE DON’T HESITATE TO CONTACT US, WE ARE HAPPY TO HELP!